Customer services
Need a hand?
Have a question about the service or a call charge? Get in touch using the email address below.
Customer services
Email us at [email protected].
If your question is about a call, include the relevant date and time so the team can look into it. Please do not email full card details or other sensitive payment information.
Calling information
Phone number: 03 7042 0223.
Calls cost $3 per minute including GST. 18+ only. You must have the billpayer’s permission. All calls are recorded. Visa and Mastercard can be used.